|
See How Our Customers say Aabout Us
Below is a sampling of e-mails that Zaftique receives from our customers everyday...
"You know what? You have just impressed the heck out of me. Not only by your kindess, but your personal service. I will tell my friends about Zaftique! You have earned a devoted customer. Sincerely" Becky M.
"I contacted Zaftique last week about buying true khaki pants and you came through! I had never heard of Zaftique before until my sister and I ran across your site on the web. The pants are exactly what I had to have for my new job. The pants are the exact color, perfect fit, fabulous length and material I wanted. Your customer service was quick to respond to my e-mail last week and your people were very helpful in helping me find what I was looking for. Thank you so much for your help and having real clothes for real women. You can bet I will be ordering another pair of khaki pants and be back to buy other things as well. Zaftique is the best as is the customer service. Thank you."
Gina G.
"I wanted to let you know about the wonderful staff that helped me find something for my bridal shower. When I could not find something on my own Robin and Mimi looked in your warehouse for my size. They were very helpful and went above and beyond to ensure I would receive the correct size. I have ordered from your company before and you can bet ill continue.
Thank you for a wonderful shopping experience.
Gratefully yours"
Tamera D.
"Great job! I passed along your web site to a group I belong to on-line because the ladies were having trouble finding large size bathing suits. Your e-mail had come several days before and I had filed it to look at when I had time. I told the group I had not ordered swim suits from you but that I loved the other things I had gotten and that the customer service was outstanding. Within hours one of the women was back on line raving about how someone from your store had contacted her personally to tell her her suit was out of stock. She was so impressed with this "young" woman's thoughtfulness and kindness. Thank you for not only having quality products but also for taking the time to put quality back into customer service. I am proud to share your company with others." Janis W.
"Hi Zaf Staff: I love your website and when I get some money this year - I'm all YOURS!! Love those towels you sent today...hope they stay on sale for a while!!" Suzanne W.
"Dear Folks - I received the package at 9:30am which saved me the grief of freaking out all day wondering if the outfit would arrive by tomorrow, so now I can devote my full attention to the other things I need to do! I tried on the jacket and it is even more beautiful than it was in the picture and is exactly what I was looking for. I can't thank you enough for your efforts in rushing this order to me so that I got it in time. I cannot believe my good luck in finding you guys - I was cruising the net in a PANIC trying to find a special outfit for the wedding I am in this weekend as the only attendant for my best friend, who is wearing a dark purple burnout velvet dress(and who weighs 85 pounds, so I wanted to wear a similar color and to look especially nice!) Normally I am not a last-minute person, but I had several unexpected disasters happen this month that kept me too preoccupied, too overwhelmed and too tired to deal with trying to shop. I really cannot thank you enough for your help and for your efforts above and beyond - you have been a godsend and I will be eternally grateful. You will definitely be hearing from me again! Again, words really cannot express, but THANK YOU!!!! Sincerely yours" Katie H.
"I recently ordered a few things from your website, and I have to tell you I was extremely pleased with my order. Your clothes are the BEST, and the selection of sizes can't be beat. I ordered the black sueder pants, and they are like BUTTER! And the short corduroy skirt is just heavenly. Thank you SO much for bringing us large gals hip contemporary clothes in the bigger sizes. You guys are great. Keep up the good work!" Juliet
"Hi. I wanted to let you know that my order arrived yesterday, and I'm just thrilled. I'm a long-time addict of the "slinky" fabric, and I've bought a number of brands. But the two which I just received from you are *the* best. The fabric is substantial and noticeably softer than any other I've encountered. Best of all, the design does not assume that just because you're a larger woman, your arms hang down to your feet. The sleeves actually stop at my wrist without need for altering. Yay! I was also so appreciative of your calling me regarding my order to tell me one item was out of stock. What fabulous customer service. I'm dedicated to you! Thanks for everything" Jan I.
"I just wanted to say thank you for providing such a great selection of clothing in my size (6x at the moment). I received two blouses from your site for Christmas. My sister found the site while shopping on line for me. It felt so nice to open a present of clothing that I didn't have to take back! Keep up the good work. I'll be sure to send family your way for my birthday presents!" Julie H.
"When I saw that particular line, I nearly wept. These were exactly the wonderful, colorful and exotic clothes I have been looking for my whole life. I was starting to think I would have to wear clothes that bore me for the rest of my life. Thank you!" Bridgit L.
"I did finally receive it today and I LOVE IT! This was my first time ordering from your store. I ordered the long sleeve slinky swing top. I got it in the burgundy color and it is absolutely gorgeous! The fabric is so nice and the top fits better than anything I have ever purchased from any other plus size store. This will definitely not be my last order!" Carla S.
"Hello! This was my first time ordering from you. I am extremely pleased with your service. Someone called me directly to clarify what she believed may have been an error on my part. (It was!) Also, She gave me options for items to replace sold out items. Then she said she'd get it in the mail that day. The most amazing thing? She really did get it in the mail that day! And as if your service wasn't great, the clothes I received are fabulous. Nice fit an Super style. All in my size... Thanks Again" Cindy C.
"I am a brand new customer as of this week.......I was in a tough spot because I am going on a cruise next week and realized that I did not have any formal wear that I felt good about wearing....I got on the web.....did a search..found .....you guys.....got on the phone....talked with several people over two days......I can't remember the ladies' names, but they were both FANTASTIC.....I received my new dress and wrap and I am completely delighted...the quality....the fit....the price....YEAH!!!! You can count on me spreading the word to all my large size women friends......and being a loyal customer :-) Warm regards" Carolyn M. |